Responsible Service of Alcohol

At the Heritage Hotel Bulli, we are committed to providing a safe and enjoyable environment for all our guests. We take our responsibilities regarding the service of alcohol very seriously and strictly adhere to the Responsible Service of Alcohol (RSA) regulations to ensure the well-being of our patrons and the community.

Our Commitment

Training and Certification: All our staff members are trained and certified in the Responsible Service of Alcohol. They possess the knowledge and skills necessary to serve alcohol responsibly, recognizing the signs of intoxication and managing difficult situations effectively.

Preventing Underage Drinking: We strictly enforce legal drinking age requirements. Valid photo identification is required for all patrons who appear to be under the age of 25. Acceptable forms of ID include a driver’s license, passport, or an official proof-of-age card.

Monitoring Alcohol Consumption: Our staff is trained to monitor alcohol consumption and identify signs of intoxication. We will refuse service to any guest who appears to be intoxicated and offer assistance to ensure they get home safely.

Promoting Safe Drinking: We encourage our patrons to enjoy alcohol responsibly. This includes offering non-alcoholic beverages and promoting safe drinking practices through educational materials and staff interactions.

Responsible Advertising: Our promotional materials and events comply with all relevant guidelines and regulations. We do not promote excessive or rapid consumption of alcohol.

Safety Measures

Security Staff: We have trained security personnel on-site to ensure the safety and well-being of all our guests. They assist in monitoring behavior and handling any issues that may arise.

Safe Transport Options: We provide information about local taxi services, rideshare options, and public transportation to ensure our guests can travel home safely.

Community Engagement: The Heritage Hotel Bulli is an active participant in community initiatives aimed at promoting responsible alcohol consumption. We collaborate with local authorities and organisations to support these efforts.

Your Role

We encourage our guests to drink responsibly and be mindful of their limits. Here are a few tips to help you enjoy your time at the Heritage Hotel Bulli:

Know Your Limits: Understand your tolerance and drink at a pace that suits you.

Eat Before and While Drinking: Consuming food can help moderate the effects of alcohol.

Stay Hydrated: Drink water regularly to stay hydrated.

Plan Your Journey Home: Arrange for a designated driver, taxi, or rideshare service in advance.

Together, we can ensure that the Heritage Hotel Bulli remains a safe and welcoming place for everyone. Thank you for your cooperation and understanding.

For more information about our Responsible Service of Alcohol policy or to provide feedback, please contact us at .